Microsoft versus Google for education

Quick rant, light on details...

I've been researching Microsoft versus Google for a small school.  Things I have learned and things that are annoying:

• Microsoft is trying to compete with Google with their launch of Windows 10 S (which your really can't order)
• Microsoft never, ever talks about pricing.  That must be the first rule of fight club.
• If you try to call Microsoft, you won't find anyone that can really tell you about pricing.  (MS, I want my 2.5 hours back.  Yes, your 4 employees I talked to were nice enough but totally unable to answer a simple question.)
• Microsoft will offer to have a "partner" call you, but they never will actually call you.
• Microsoft's education website talks a LOT about their tools but it mixes "free" tools with "pay" tools without telling you which is which. Their employees don't know the answer either.  (e.g. Is that OneNote for education in the videos part of the free office 365 or is it a paid version of OneNote?)

Rant

• MS gives Office 365 for Education to schools and a slim Azure Active Directory account.  That's nice of them on the surface (no pun intended).  
• Burn on me:  If you want to join the Azure domain, that seems to work too.  BUT, MS has enabled "windows hello for business" that requires a user to setup a PIN -- all in the name of security.  The PIN is unique to the user's device.  Wait, I'm a school.  I have 75 users and 30 PCs and the users move around on different devices.  I need to disable the PIN functionality.  Plus, the PIN functionality requires either a cell phone, an email address, or the ability to answer a phone call to get setup and my students can't do any of those things.  So, I really do need to disable the PIN functionality.  What?  I can't do that?  I have to purchase Intune for Education to disable it?  Ack!  Burn on me -- MS played the gotcha game with me and won.
• How much is Intune for Education?  Search, search, hunt, hunt.  I see news articles saying $30 per device, one time fee (same pricing as Google's chromebook management fee).
• I enable the trial of Intune on Azure.  Huh, pricing is NOT listed and the pricing structure is listed as PER user not per device.
• Microsoft is trying to use their old-world, business-licensing model to education where Google has defined the model which is straight forward and largely free.  
• It's 2017, why do I have to talk to you (MS) to get partial answers and then you force me to call a "partner" to buy it?  And to be honest, that partner really doesn't want to talk to me and really doesn't know the answers.  Your model is broken -- at least for education.  Make this a self-service model and really, actually make it free like Google.
• Update: When my trial of Intune for Education was running out I kept getting emails to "click here to buy now" but Intune for Education wasn't on the list.  I ended up talking to two different support reps, the first took my info and screen shots to prove it was missing and then failed to email the address I gave her so she couldn't contact me and she closed the case.  The second rep took screen shots and a few days to come back and say I needed to talk to a value added resale partner.  Yep, took over a week to get that answer and I'm back to trying to find someone to talk to me that doesn't want to.  I already have the software configured, installed, and running. Just take my money!  Don't make me talk to a var so we can drive up the costs.

What is so frustrating is that I was pro microsoft going into this project.